Welcome to our Online Workshop Registration Guide.
In this guide we will describe how to Register for an Online Workshop.

Number of Allocated CPD Points.
(Please note, the actual workshop content may refer to a different number of allocated CPD points to the number of CPD points advertised. This will be due to different accreditation from year to year. The number of CPD points as stated in each workshop’s webpage advertising description will be correct.)

How to access the Online Shop.
In order to access the Shop section of the site go to the navigation menu situated at the top of the Solution Focused Institute of South Africa website and click on Shop, Online Store and then Online CPD Workshops or click on CPD Workshops and then Online Workshops. Alternatively, you can hover the mouse/cursor on the “Shop” heading and select from one of the dropdown menu options.

What to do when you arrive at the Online Shop.
1. Click on the workshop image to open the workshop webpage and view the workshop details.

2. To register for the workshop, click on the “Add to cart” button.

3. Once you have clicked the “Add to cart” button a green “View Cart” button will appear. Click the “View Cart” button.

4. To complete registration, click the “Proceed to Checkout” button.

How the Checkout Form works.
1. If you are not logged in or if you are a first time Solution Focused Institute customer, you will see at the top of the screen “Returning customer? Click here to login”.

1.1. If you are a returning customer click on the login link and log in using your username or email and password that you entered during your first purchase or registration.

1.2. If this is the first time you are purchasing from the Solution Focused Institute (and therefore you are not a returning customer), simply complete the Billing Details form.

2. All fields marked with a * are mandatory and so are required fields.

Creating an Account.
1. It is important to remember the account password you created as you will need this to gain access to the purchased online workshop/s.

2. Your password can be reset if needed or forgotten.

Payment Options.
Iveri from Nedbank is the default credit card payment solution. Iveri provides a secure Nedbank Iveri Payment Gateway (http://www.iveri.com/).

You can choose to make an EFT transfer.

Terms & Conditions.
1. Accept the Terms and Conditions. To view our Terms and Conditions click the Terms and Conditions link located at the bottom right of the page.

Confirm Checkout.
1. To confirm your order click the “Place order” button.

Payment Gateway.
1. You will be redirected to Iveri’s secure https site. Complete all of the fields provided and click Submit. You will be advised immediately if your purchase was successful or not. If not, please check that the data you provided on the Iveri secure site was correct and Submit again. Any double payments made in error will be refunded. You will receive an email confirming your purchase. Once your payment reflects on our side, your online order or purchase will be activated.

2. If you are a first time customer you may receive two emails after you register or check out.

3. One email will be a welcome email, thanking you for registering with the Solution Focused Institute of SA. In this email you will also see the account details you used to create your account during the checkout process. You will need these later to login to your account and to see the status of your order.

4. One email will contain information about the Online Workshop you registered for.

Accessing your Online Workshop.
1. Once payment has been approved you will receive a payment confirmation email containing a .doc file with a how to guide that explains everything about accessing your account and completing the Online Workshop.

2. Login to your account on our website at: https://www.solutionfocusedsa.com/my-account/

3. To access the Online Workshop, login and then go to the SHOP & MY ACCOUNT heading at the top right of the website. Your Online Workshop/s will be listed in the MY ACCOUNT sub-menu under the Checkout heading.

4. Click on the WORKSHOP title to begin.

What your Online Workshop consists of.
1. Referenced Reading Material – This is a viewable PDF file.

2. Lecture Video Handout Notes – This is a document you will need to print in order to take notes during the lecture video.

3. Lecture Video – This is the Online Workshop lecture which you will need to watch in order to complete the workshop.

4. Assignment Form – You will be required to download and complete the Assignment Form on your computer. Once completed on your computer, please copy and paste your answers into the Online Assignment Form version hosted in the Online Workshop module of your Online Psychworkshops Account by clicking the “Online Assignment” button. Please ensure you complete this form in one process and then click on “Submit”. Part answers will not be reviewed or marked and will result in the Workshop remaining incomplete. Please ensure you submit the Assignment Form within 8 weeks of commencement of the Online Workshop. Submissions received beyond the 8 week deadline will not be accredited for CPD points.

5. Evaluation Form – This is a link to an Online Evaluation Form that you will need to submit within 8 weeks of commencement of the Online Workshop. Please complete this Form in one process and then “Submit”.

Lost password.
1. Please click here if you have forgotten your password and would like to create a new one.